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~Yentl Zekresachek
Feb 15, 2017, 4:15 AM
32 Posts

Unsupported operation for a Notes ID that is enabled for Notes federated login

  • Category: Notes Startup and Exit
  • Platform: Windows
  • Release: 9.0.1
  • Role:
  • Tags: saml,nfl
  • Replies: 2

We are running Notes Federated Login with Notes 9.0.1 FP6. Some users see a prompt to find /  select an ID file. They cancel the request and Notes starts. 

Then while Notes is running they see a dialogue with this error:  

"Unsupported operation for a Notes ID that is enabled for Notes federated login"

Clicking OK makes Notes shutdown. 

I can't find and reference to this error on the interwebs. Anybody have experience with this and know what might be causing it? 

~Autumn Churezenli
Feb 16, 2017, 10:21 AM
20 Posts
RE
Hi Stuart 

Do you have multiple release environment?

Only one  customer reported this error in the past. The issue was caused by multiple release environment

Notes Federated Login (which uses SAML) is only support for 9.0x client, not for 8.53.

http://www-01.ibm.com/support/docview.wss?uid=swg27041524

The scenario for that was as follows:
1. The customer has a 9x Domino server with ID Vault and Notes Federated Login (NFL) configured.
2. Their 9x Notes clients use NFL

-- At this point, the ID file in the ID Vault is tagged for NFL use.

3. An 853 Notes client attempts to download the ID file from the ID
Vault (which has been tagged for NFL use).  This request is rejected.

This restriction is by design since this type of download would bypass the authentication configured by the administrator for NFL and allow a Notes client to have a local copy of the ID file.

If this is not the case please open a PMR so we can assist further.
~Yentl Zekresachek
Mar 8, 2017, 3:05 AM
32 Posts
Yes multiple releases

Thanks for that Marcin. 

I think the error is thrown after a user has been using Notes 8.5.3 via Citrix and then goes back to their Notes 9.0.1 client. They are seeing the error in the 9.0.1 client though. When they launch 8.5.3 it asks them for their ID file location. 

After I re-run Notes setup on the 9.0.1 client the error goes. 

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal